Verdi Fit Case Management

Less time managing absence. More time for your people. Sickness absence places demands on HR teams, managers and employers. With a dedicated Verdi Fit Case Manager, you stay in control of the entire absence management process. We monitor progress, support everyone involved and help you with the legal obligations. That means less administration, greater peace of mind and more time to focus on what matters most: your people and your business.

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What is Case Management?

Case Management involves organising, monitoring and coordinating the entire sickness absence and return-to-work process.

Your Case Manager ensures everyone knows what needs to happen, when and who is responsible. This keeps case files up to date, supports legal compliance and provides a clear overview of every absence case.

Rather than providing medical care, Case Management focuses on coordinating the process, tracking progress and maintaining accurate records.

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Case Management brings you:

Better control of sickness absence and return-to-work Practical support for managers Less administrative pressure on HR Accurate and compliant case records Lower risk of UWV wage-payment penalties Greater clarity in complex cases

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What does a Case Manager do?

Monitors statutory deadlines and legal obligations
Coordinates the entire absence management process
Supports HR teams and managers
Tracks progress and agreed actions
Identifies obstacles in individual cases
Advises on complex absence situations
Maintains complete and accurate case records

This helps employers stay informed while ensuring employees receive structured support throughout their return-to-work journey.

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What’s the difference between a Case Manager and an occupational physician?

A Case Manager coordinates the absence management process and supports everyone involved. An occupational physician assesses medical circumstances, fitness for work and the appropriate steps towards returning to work.

Case Managers do not have access to medical records or make medical assessments. When medical expertise is required, the occupational physician becomes involved.

Why choose a dedicated Case Manager?

A dedicated Case Manager gets to know your organisation. This helps us spot patterns earlier, provide more relevant advice and tailor our approach to the way your business operates.

With one familiar point of contact, you benefit from continuity, responsive communication and expert guidance suited to your organisation and industry.

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Which level of support is right for your organisation?

Every organisation has different support needs. That’s why we offer flexible case management plans, whether you prefer to stay in control or leave more of the process to us.

Compact: A reliable foundation for absence management, with flexible support whenever you need it.
Comfort: More hands-on guidance, specialist advice and additional support for HR teams and managers.
Compleet: Comprehensive absence and return-to-work management for organisations seeking maximum support.

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Does your case need more than Case Management?

Some absence and return-to-work cases call for additional expertise, particularly when an employee has been off work for some time, progress has stalled or their ability to return to work is unclear.

In these situations, Verdi Fit and Verdi Next work closely together. A specialist work-capacity assessment can provide an objective view of an employee’s capabilities, limitations and opportunities to return to work. This helps employers and employees make informed decisions.

The result is greater clarity about the next steps, keeping the focus on a sustainable return to work.

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What our Clients value

Organisations choose Verdi Fit for our personal approach, dedicated contacts and straightforward communication. We provide proactive advice, remain easy to reach and ensure HR teams, managers and employees receive expert support when they need it.

By taking the time to truly understand each organisation, we build partnerships that go beyond absence management. Our clients see the difference in the quality of our support, our responsiveness and the results we achieve in absence management and long-term workforce wellbeing.

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Find the right support for your organisation

In a free, no-obligation consultation, we’ll discuss your absence management challenges, the support your organisation needs and which service plan is the best fit.